BeezDesk CRM

Are you ready for BeezDesk CRM?

BeezDesk CRM is currently in private pre-release: The core-features are fully functional and production ready. However the feature-set is not complete yet.
If you like to be part of a dynamic development process, then the pre-release is perfect for you. You will receive free installation, direct contact with the developers and top-notch support for free!

BeezDesk CRM

What is BeezDesk CRM?

The extensible BeezDesk CRM helps you to improve both your understanding about your customers and your customer service by giving you a customer centric view in yourself store.

Better customer service, more revenue, less work.

The free BeezDesk CRM Customer Insight module gives you already an immediate overview of all orders, products purchased, etc and can be upgraded towards a fully featured professional multichannel ticket system supporting

  • Multi-Shop - connect unlimited compatible stores
  • email - unlimited accounts
  • live chat - unlimited sites
  • Facebook - unlimited pages
  • Twitter - unlimited accounts
  • Phonecalls - requires twillio
  • Web Forms - unlimited number
  • Knowledge base - unlimited structure
  • forums - unlimited number
  • suggestion boards - unlimited number

and more high-end features like

  • Departments - unlimited number
  • Reporting
  • Google Analytics Integration
  • SLA - Service Level Agreements
  • Automation Rules

for a real integrated multichannel customer support solution!

Example:

While chatting with a customer through the live chat feature in your storefront you have direct access to all customer data (orders, products, coupons, reviews etc.) right from within the chat interface w/o the need to switch into another application and search for this data. This helps you to get an immediate understanding about the customer, its buying behaviour and history. You can even see the content of the customers shopping cart. The Chat history will be - like any other communication through one of the supported channels - accessible form within the store's admin area when working on orders or customer data!

This powerful approach allows store owners to consolidate their communication channels and streamline their customer support.

Better customer service, more revenue, less work.

Pre-Release available

Need more than 3 agents? Book a non-binding online demo now!
The pre-release of BeezDesk CRM is available for online-stores with 3 or more support agents at 39Eur excl. Tax per agent per month. If that matches with your requirements, we are happy to demonstrate BeezDesk CRM to you in detail!

Tell me more about BeezDesk CRM System!

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